Raise your hand if:

1. You’re reading this post and you work for a municipality or utility serving a population of less than 40,000.
2. You use more than one application to manage your work orders, permits, licenses, and inspections.
3. You’d like to be able to manage all of the above information in a GIS-based environment.

(way to go if you actually raised your hand)

Most people know about the GIS-based work management capabilities found in Elements (service requests, work orders, etc.).  However, a lot of small to medium-sized municipalities and utilities are using Elements to manage much more than just service requests and work orders so I thought I’d post a few examples here.

Building Department

The dynamic data management tools in Elements give users the ability to efficiently manage Building Permits, Inspections, Certificates of Occupancy and other construction-related items. Basic features include:

• Customers and contractors can submit permit applications online
• Notify customers and contractors of status changes and application progress via email or text message in real-time
• Monitor interdepartmental approval statuses of each permit application
• Manage fees, building valuations, and footage assessments associated with permits and applications
• Create configurable inspections based on Permit Application types
• Generate permanent and temporary Certificates of Occupancy
• Monitor expiration and activity dates for certificates and inspections
• Manage contractors, certification levels, identification numbers, and other contractor related data

Code Enforcement

Elements offers the necessary tools to manage and enforce municipal code. Users can manage nuisance calls, code violations, case files, and other code-related items including the ability to:

• Monitor status updates for individual case files
• Set follow up dates for code violations
• Visualize code violation locations on GIS maps
• Schedule field inspections and reviews
• Manage fees associated with violations and permits
• Allow customers to submit complaints and violation reports via the web

Licenses, Permits & Other Applications

Manage Business Licenses, Conditional Use Permits, and other applications specific to the unique needs of you organization with Elements. Typical examples of licenses and permits managed within Elements include:

• Business Licenses
• Inspections
• Certificates of Occupancy
• Solicitor Licenses
• Home Occupation Permit
• Alcohol Beverage Control
• Animal Licenses
• Firearms
• Restaurant Licenses
• Fireworks
• Tobacco
• Watercraft
• Sign Permits

If you’d like to see how Elements can help manage permits, licenses, inspections, and code enforcement in a GIS-based environment you can request a live demo here.