In the evolving world of public infrastructure and utility management, agencies are increasingly seeking software solutions that don’t just digitize their operations—but truly adapt to them. For over 20 years Elements XS, a platform by Novotx, has quietly been redefining what it means to be configurable, GIS-centric, and user-focused.
While many legacy systems promise comprehensive asset management, they often fall short in five key areas: configurability, data structure, GIS integration, support, and performance. Elements XS, however, is earning praise from utilities and local government agencies across the country for delivering where others won’t.
Built for Your Workflow, Not the Other Way Around
One of the most common frustrations with traditional systems is their rigidity. Agencies are often forced to reshape their workflows to fit the software’s limitations. Elements flips that script.
“As an organization, we weren’t doing a good job tracking assets across departments—some had systems, others had nothing,” said Corey Delorme, IT Director for the City of Moorhead, MN. “We needed a tool to bring everything into one place. With Elements, we’ve been able to configure workflows that match how we operate, not the other way around. From permitting to fleet billing to emergency management, we’re automating processes that used to take days. Now, our entire organization can manage assets strategically, plan for the future, and respond in real time—all from a single platform.”
With drag-and-drop customization, unlimited forms, and adaptable workflows, Elements empowers users to build a system that mirrors their real-world processes—without writing a single line of code.
Clean Data, Smarter Decisions
Data is only as good as its structure. Many competing platforms enforce a universal attribute set across all asset types, leading to irrelevant fields, user confusion and error, and poor data hygiene impacting long-term asset strategy.
Elements allows each asset class to have its own tailored attributes, ensuring that users only see what’s relevant. The result? Cleaner data, faster training, and more confident decision-making for both proactive and reactive maintenance, asset lifecycle management, and capital improvement projects.
A Unified Asset Repository with ArcGIS – It’s Simply Better
For agencies that rely on Esri’s ArcGIS, integration isn’t a luxury—it’s a necessity. Yet many systems treat GIS as an afterthought, with delayed syncs and duplicated data.
Elements XS offers live, seamless integration with both ArcGIS Online and Enterprise. Maps are embedded throughout the platform, and spatial data is always current.
“Elements brings people, assets, and finances together - providing the tools needed by city leaders, office staff, and field crews to see where work has taken place, where money has been spent, and where future taxpayer dollars should be spent in order best shape the future for their communities,” said Justin Gough, President of Novotx.
Wade Lowe, COO for Novotx speaking to a group of Esri customers said “Elements, combined with ArcGIS, provides a scalable platform for utilities and local governments of any size to anticipate, plan, and take proactive action on their infrastructure and asset management strategies.”
Elements XS eliminates data duplication and GIS synchronization complications by directly accessing your ArcGIS system for a real-time connection. This tight integration makes GIS a core part of the user experience, not a bolt-on feature.
Support That Feels Like a Partnership
Large software vendors often serve thousands of clients, which can stretch support teams thin. Novotx takes a different approach, working with a focused group of agencies to ensure personalized, responsive service and scaling with them.
“Our team can get you off to the races with pre-designed processes and years of expertise,” says Lowe, emphasizing their hands-on onboarding, professional services team and ongoing support. “We are continually focused on product improvements that maximize how the platform is used in every setting, in the field, office, or by a citizen.”
This commitment to partnership means agencies aren’t just buying software—they’re gaining a team that’s invested in their success.
Seamless Performance with Esri Updates
Esri frequently updates their solutions which can seem challenging for systems that aren’t built with compatibility in mind.
That’s why the Elements platform is engineered for Esri. It stays in sync with updates and delivers a smooth, stable mapping experience. Nevertheless, none of us are immune from bugs, feature updates, speed or connection challenges at times, but our solutions are able to work in both online and offline environments in order to maximize operations.
At its core, Elements and ArcGIS provide a unified asset repository serving as the system of record, with native Esri maps throughout and virtually limitless integration options. This combination creates the most flexible solution for your asset management and GIS strategies.
A Platform That Grows with You
In a landscape crowded with rigid, outdated systems, Elements distinguishes itself with a platform that’s adaptable, user-friendly, and seamlessly integrates with the tools agencies already rely on. It’s more than just asset management—it’s about enabling the people who keep our communities running. The ones who maintain our infrastructure, protect our resources, and ensure everything operates at peak performance.
For agencies ready to move beyond the limitations of traditional out of the box and rigid platforms, Elements XS offers a smarter, more adaptable path forward. If you are ready to take a look under the hood, see it in action and let’s schedule a live demo.
< link>> https://www.novotx.com/demo