Sales, service, and support
Full-service partners to guide you through the sales process, provide onboarding and support services,
customizations, GIS services, and more.
Halff
Since 2020
Primarily focused in the southeast US, Halff provides a vast array of services for Elements XS.
NewEdge Services
Since 2022
With over 15 years of experience, NewEdge brings next-level insight to those looking for asset management consulting and implementation services.
Horrocks Engineers
Since 2024
Horrocks employs staff with extensive real-world experience using Novotx products and offers a wide range of GIS services to support our technology.
EJ Prescott
Since 2024
Based in Gardiner, Maine, EJP has led the waterworks industry since 1955.
The Smart Utility Professionals Team at EJP offers sales and technical services for Novotx products to complement their vast catalog of utility-focused products and services.
Stantec
Since 2024
The Stantec enterprise asset team incorporates best practices and procedures to help clients efficiently manage their asset lifecycles, streamline maintenance operations, maximize supply chain performance, enhance safety, and augment regulatory compliance requirements.
Stantec also provides comprehensive asset management, condition assessment and infrastructure management services.
Referral partners
Experienced partners to guide you through the entire sales process as
Novotx provides onboarding, support, and all other services.
Tom Toronto GIS
Since 2017
Tom and his team have sold Elements XS for nearly a decade, offering great experiences for customers.
Larson Design Group
Since 2021
Larson Design Group offers services for Elements XS across the continental US.
Pro-West & Associates
Since 2024
For over 35 years Pro-West has offered award-winning GIS services to local governments and utilities. An Esri State and Local Government Specialty partner, Pro-West empowers local governments and utilities with geospatial data, solutions and systems that deliver location transformation
Third-party integrations
Novotx has successfully integrated with many third-party applications and vendors. Visit our integrations page to check out some of the most common integrations.
Our partner program
Our technology includes many GIS integration options that exclusively leverage Esri’s ArcGIS system,
offering many unique and advantageous partnership opportunities.
Partner Program Objectives
The primary goals and objectives of a Novotx business partnership are to:
- Maximize client satisfaction by offering the best possible combination of Novotx and Esri technology, implementation, value-added integration, and on-going support services.
- Provide opportunities for partners to acquire business services from, and foster relationships with, end-users of Novotx software.
- Increase the exposure, positive recognition, and sales of Novotx and partner offerings through joint promotional efforts.
- Offer ‘win-win-win’ opportunities for clients, partners, and Novotx with software sales, implementations, and value-added integration services.
Partner Benefits
Novotx partners work directly with our Partner Support Team and receive:
- Partner-Specific Sales Training and Support
- Product Support
- Product Training Services
- Continuing Education Services
In addition to the benefits of working with our Partner Support Team, Novotx partners receive:
- Early access to software updates
- Sponsorship opportunities, participation, and recognition in Elements XS Sales and Customer Webinars, Regional User Groups, Annual User Conferences, and more.
- Joint marketing and co-branding initiatives at industry events including webinars, trade shows, and conferences.
Partner types
Keeping it simple
so everyone can succeed
Sales Partners
Sales partners work directly with the Novotx internal sales team.
Sales Partners typically receive a one-time commission on the first-year software sale in exchange for actively guiding a potential Novotx client through the Novotx sales process.
Novotx contracts directly with the client for all aspects of the project and Novotx staff will complete all onboarding, training, support, and other services for the project.
Service Partners
Service partners sell and implement Novotx technology independent of Novotx.
Novotx supports these partners by providing guidance and best practice recommendations while the partner is responsible for executing on all deliverables contracted with the client. Novotx software is licensed directly with, and paid for directly by the client to Novotx.
Services Partners provide their own services agreements, separate from the Novotx software sales agreement and license agreement, and retain all revenue from services performed.