Process any permit or application
In a unified, enterprise platform

Show Me
maps with permit locations

Building Permits

New construction, commercial, residential, go down the list. Track everything including the permit application, fees, inspections, permit delivery and more. 

Right of Way Permits

Utilities, obstructions, events, and more. Track authorized applicants, contractors, application details, inspections, fees, and all other details. 

Any Application

Land use, conditional use, special events, sewer taps, water rights, and any other type of permit found at a utility or local government entity.

Tailor everything to meet your unique needs.

permit types

How we stack up

This is not a pre-boxed permitting app, it's is a flexible enterprise platform used across many departments. 

Completely integrated with your GIS, asset management, citizen requests, billing, and more.

Connect + Elements XS

One unified system


Separate permitting, application, and work management systems

Same application used by many departments for many purposes, consolidating technologies and reducing software sprawl

Single-use applications for limited users, contributing to software sprawl

Automatically processes records directly into the asset management, permitting, and request system

Sends basic emails upon form submittals, requiring duplicate efforts to process data

Direct, real-time integration with Esri's ArcGIS system

Limited GIS integrations

Unmatched flexibility throughout

Limited flexibility, due in part to integrating separate systems

See the Difference

Looking for an out-of-the-box solution?

While Connect is most often configured per deployment to meet the unique permitting needs of each customer, our expert team can get you off to the races with pre-designed processes.

Features you'd expect

Unexpected innovation throughout

map with building permit

Online portal, mobile friendly

Configure the portal to match your branding. Submit applications online and complete inspections in the field on any mobile device.

Online payments

Collect fees at any step of the process and collect payments that match your unique fee structures.

Inspections, certificates + more

Create unique inspection processes and certificate issuance policies to ensure compliance and provide the best possible user experience.


Define documents and attachments for each type of application to help reduce incomplete submittals.

Plan reviews

Easily manage different versions of plan reviews and other required documents with each permit application.

Reports & dashboards

Use the included designers to create new or modify pre-built reports in a snap. Leverage the seamless ArcGIS integration for map-based analytics.

map with work order

Asset management

There's no need to integrate with an asset management system because it's delivered with Elements XS. Tracking inspections, costing details, and work performed against permit applications has never been more seamless.

Calendars & scheduling

Built-in calendars help balance the workload and optimize inspection scheduling.

inspection record


Track specific inspection details, status, required follow up actions, and much more with highly-configurable inspection forms.

Create your ideal user experience

Easily tailor the interface with unlimited custom fields, forms, and automations


Create unlimited automations to tackle unique business processes like follow-up events, assigning and routing work, sending notifications, and much more.

Work faster with maps

Use the included ArcGIS integration to visualize permitting and inspection data, optimize driving routes, relate data to assets, and streamline processes.

Keep everyone in the loop

Setup notifications for practically any scenario to ensure everyone stays updated.

Go unlimited

Create unlimited custom forms, record layouts, lists, fields, automations, and more. 

Tailor the interface

Easily configure menus, page layouts, lists, and much more to deliver the best possible user experience.

Go anywhere

Get work done anywhere on any device, with or without an internet connection.

public portal with maps

Leverage your maps

See where inspections are required, statuses, open applications and so much more.

Direct, real-time ArcGIS integration

Our live integration with Esri's ArcGIS system provides unmatched flexibility and offers the best possible user experience. Use your native Esri web maps, apps, and more directly in your public facing and internal permitting systems.

map with work locations

Share your maps

Permitting and application data is displayed in real-time within Esri's ArcGIS system.  Use your GIS to share maps with open projects, statuses, inspection details, and much more.

map of high risk assets

Improve your permitting process

See what modern enterprise permitting can do for you

Let's Go