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Novotx 2024

811 UTILITY LOCATE MANAGEMENT SOFTWARE FOR UTILITIES

Manage every utility locate request

In a unified, enterprise app

See the Magic

Protect your water, sewer, gas, and electric infrastructure with

our enterprise 811 locate management system.

1. Locate request submitted

New fence, sprinklers, or repair in the road. Someone needs to dig a hole and submits a locate request through the local 811 center.

2. See it on your map

Our 811 processor picks up the request, places it on your map, creates a task with the locate details, and dispatches the work based on user-definable criteria.

3. Leave your mark

The locate ticket is overlayed on your GIS map, making it easy to see where your assets are located and quickly put your paint in the right spot. 

4. Close it out, repeat

Close the task on the job site using any device. Positive response is automatically sent and work history is saved, together with map location details, for future reporting.

What's the difference?

Us

One enterprise app with one interface, used by many departments

Consolidates technology, reduces software sprawl

Easily share data with many departments including asset management, permits, billing, citizen requests and more

Powerful GIS integration overlaying inbound locate requests directly on your native Esri maps

Automatically close out tickets that do not apply using GIS and highly configurable business rules

Them

Single-purpose application, used by a limited group of users

Contributes to software sprawl

Limited data sharing with the rest of your business

Limited GIS integration options

Limited ability to filter not-applicable tickets

Limited ability to create custom business rules and logic

See the Difference

Time to get everyone on the same page

This is not a one-trick pony. It's an enterprise 811 locate system in the same application used by other departments for asset management, billing, permits, request, and so much more.

See it in Action

One Platform. Clear Insights. 
​Better Results. 

One unified platform with all the components carefully crafted to work together across the enterprise for the best possible experience. Asset management, permits, requests and so much more. Better maps, more flexibility, and faster deployments for the ideal user experience– from the office staff to field crews.

Asset Management

All the tools you need to manage every asset, prioritize work, and make data-driven decisions. Business risk calculation, asset and condition scoring, optimized maintenance schedules, advanced analytics and so much more.


Requests + 
​Work Orders

Process inbound requests with a custom branded portal. Create work orders to track labor, materials, and equipment costing information. Keep your citizens informed as work is completed and measure performance against service level commitments.

Permits + Online Applications

Process any inbound permit or application. Everything from right-of-way permits to building permits, with all related inspections and certificates, can be easily managed in a unified interface.

Process tickets your way
Protect your assets
Increase efficiency
Process tickets your way
Process tickets your way

Configure dispatch processes, out-of-bounds ticket rules, map display preferences, and so much more with unmatched flexibility.

Protect your assets
Protect your assets

Instant notifications, quicker locate processing, and automated positive response reduces liability and increases productivity.

Increase efficiency
Increase efficiency

Stop filtering through out-of-bounds tickets and locates that don't apply using highly configurable automations and user-definable business logic.

Stop digging a hole for yourself

Get everyone on the same page with an enterprise 811 solution

Let's Go