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Novotx 2024

CITIZEN & CONTRACTOR PORTAL FOR UTILITIES & LOCAL GOVERNMENT

connect logo

At last, a better way to connect

With your citizens and contractors

See the Magic

Citizen Requests

Connect includes out-of-the-box tools to get running with citizen requests. Citizens can report issues on the map, submit photos, and stay in the loop as issues are resolved.

Permits & Applications

Advanced configuration of Connect provides solutions for building, right-of-way, and other permit types. Start to finish, including online payments, inspections, and more. 

Anything Else

Connect is a modern, flexible public portal that allows you to create any set of data collection forms, then group and associate those with user-definable automations. It's big.  

Elements XS Logo

Made for everyone at your organization

This is not a one-trick pony for one department.

​Connect is a fully integrated enterprise application that processes all types of inbound requests and 
​applications for all departments.

water drops
Report Concerns
storm clouds and rain
Apply for Permits
water pipe
Pay Fees Online
government building icon
Request Services
traffic light
Schedule Facilities
street icon
Process Applications
park bench
Stay Informed

What's the difference?

Elements XS has been carefully crafted to balance extreme flexibility with simplicity, practicality, 

and the best possible integration with Esri's ArcGIS system.

Us

Processes inbound requests and applications for many groups and departments, consolidating technology and reducing software sprawl

Automatically processes records directly into the asset management, permitting, and request system

Direct, real-time integration with Esri's ArcGIS system

Delivered with a unified enterprise asset management system

Them

Single-purpose form submittals used by limited groups of people, contributing to software sprawl

Sends basic emails upon form submittals, requiring duplicate efforts to process data

Limited GIS integrations

Limited integrations to asset or work management systems

See the Difference

One Platform. Clear Insights. 
​Better Results. 

One unified platform with all the components carefully crafted to work together across the enterprise for the best possible experience. Asset management, permits, requests and so much more. Better maps, more flexibility, and faster deployments for the ideal user experience– from the office staff to field crews.

Asset Management

Process any inbound request or application with a stunning public portal that showcases your logo, images, colors, and more.


Fees & online payments

Connect integrates with premium payment processors to make paying online easy and help you collect your money faster.


Better notifications

Communicate more efficiently with built-in messaging; keep applicants updated with automated emails for status updates and more.

What can Connect do for you?

More than you think.

Here are just a few of the things our customers are doing with Connect:

Citizen Requests

Downed trees, pot holes, road hazards, leaks, damaged playground equipment, and hundreds of other types of inbound requests.

Permits

Commercial and residential construction, right-of-way, utilities, sewer taps, water rights, special events, property use and more.

Applications

Utility services, permits, recreational activities, facility reservations, and dozens of other types of applications.

Facility Reservations

Everything from park pavilions to dumpsters, let your citizens make reservations online.

Code Enforcement

Weeds, dilapidated structures, cars on lawns, and any other type of code violation.

Land Use

Tailored applications to ensure proper land use and minimize environmental impact for any project.

Features you'd expect

Innovation that will surprise you

map with asset management data

Your maps, with real-time GIS

Give your citizens and contractors the best possible experience by providing live data, directly from your ArcGIS system throughout the Connect portal. Read More

Ultra-flexible, no custom code 

Tailor page layouts and data collection requirements for any process. Set field and document attachment requirements to guide applicants through online submittal processes.

Mobile friendly

Access the app on any device from anywhere with internet access.

Reports, dashboards, + analytics
Adaptive, modern interface
Plays well with others
Reports, dashboards, + analytics
Reports, dashboards, & analytics

Use the included designs to create new or modify pre-built reports in a snap. Leverage the seamless ArcGIS integration for map-based analytics.

Adaptive, modern interface
Adaptive, modern interface

Prioritize critical infrastructure with scoring and risk management factors including probability of failure, consequence of failure, and more.

Plays well with others
Plays well with others

In addition to ArcGIS, Elements XS has been integrated with countless other technologies used by utilities and local government.

Create your ideal user experience

Enjoy unlimited custom fields, forms, and automations

Automate

Create unlimited automations to tackle unique business processes like follow-up events, assigning and routing work, sending notifications, and much more.

Work faster with maps

Use the included ArcGIS integration to perform actions against multiple assets at once. Automatically add labor, materials, and equipment costing data in just one click.

Keep everyone in the loop

Setup notifications for practically any scenario to ensure everyone stays updated.

Go unlimited

Create unlimited custom forms, record layouts, lists, fields, automations, and more. 

Tailor the interface

Configure form layouts and input processes to deliver the best possible user experience.

Go anywhere

Access the portal anywhere on any device with an internet connection.

Don't worry be mappy

Connect offers the best possible integration with Esri's ArcGIS system.

Use your native web maps, apps, and more throughout Connect.

Ditch the data synchronization

Your GIS acts as the singular, authoritative asset repository for all things spatial.  No more synchronizing or copying data to and from your GIS. You're welcome.

Share your maps

Use ArcGIS to create live public facing maps with real-time Connect information including request statuses, open projects, areas of concern, and so much more.

Make their day better with Connect

Your citizens and contractors will thank you.

Let's Do This