Permitting and application processes are at the heart of local government operations—but for many cities, these systems are outdated, fragmented, and difficult to manage. Planners struggle with manual workflows and limited visibility into project timelines. GIS teams face challenges integrating spatial data into permitting systems. Code enforcement officers often lack real-time access to case information, slowing response times and frustrating residents and business owners. 

In this webinar, Brigham City, UT and the Village of South Holland, IL will share how they are tackling these challenges head-on using Elements Connect and GIS to modernize and streamline their permitting, licensing, and 311 services. 

What You’ll Learn: 

• How Brigham City streamlined its permitting and licensing processes to better serve residents and businesses. 

• How South Holland has enhanced rental licensing and code enforcement for greater transparency and engagement 

• Lessons learned, challenges overcome, and key takeaways for other municipalities considering similar initiatives. 

Guest Experts: 

Travis Bandstra, Director of Community Development, Village of South Holland, Illinois 

Cami Sabin, Communication Specialist, Brigham City, Utah 

Emma Lubben, Product Solutions Lead, Novotx 

Whether you're a city manager, planner, GIS or IT professional, this webinar offers valuable insights into how modern tools can drive meaningful change in local government.